The Senior Manager - Community Services Operations (ASPIRE) is responsible for the overall management of all ASPIRE and MENTAL HEALTH programs. This includes developing, implementing new initiatives.
Community Caseworker & Mental Health Programs
Managing the Community Caseworker & Mental Health programs, including overseeing all related staff (social workers, mental health professionals, caseworkers and administration staff), nationally
Implementing and managing Key Performance Indicators (KPI’s) for all operational areas
Outreach and managing relationships with community partners.
Recruitment and orientation and onboarding of new staff.
Operations Management
Monitor and evaluate the performance, skills and abilities of staff and provide appropriate written and verbal feedback, coaching and recommendations for improvement when appropriate·