Elevate customer communications with BMO as a Senior Manager, Campaign Strategy & Optimization in Toronto. Lead strategies that drive revenue and improve customer satisfaction across various channels.
In this hybrid role, you will collaborate closely with product and channel leaders at BMO to enhance targeted communications and optimize campaign processes. The ideal candidate has over five years of experience in customer-targeted communications, showcasing leadership and a strategic mindset. You will focus on integrating analytics to simplify insights, guiding business decisions effectively.
Key Responsibilities:
• Deploy Customer Optimization strategies for increased revenue
• Manage overall communications across channels
• Monitor and recommend changes to campaigns for effectiveness
• Translate analytics into actionable insights for leadership
• Lead data requirements for targeted communications
Requirements:
• Minimum 5 years in direct customer communicati...