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Senior Manager, AI, User Success

Hospitality Full Benefits Career Growth
Company

Autodesk, Inc.

Location

toronto, Canada

Posted

June 05, 2026

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About This Opportunity

**Position Overview****Responsibilities*** Define and lead the research strategy for AI-powered experiences, aligning to product priorities and business outcomes* Embed research into product development cycles, directly influencing roadmap decisions and prioritization* Establish a unified approach that connects qualitative insight, behavioral data, and AI performance signals* Apply Critical User Journeys (CUJs) to identify and prioritize high-impact AI opportunities across workflows* Ensure AI capabilities are designed as coherent, end-to-end experiences rather than isolated features* Translate journey insights into product direction, guiding cross-product integration and investment decisions* Lead validation of AI capabilities within real-world workflows, focusing on usability, effectiveness, and task success* Define and measure user trust, adoption, and experience quality* Drive continuous optimization through experimentation, feedback loops, and mixed-method researchIn Autodesk AEC ...