The Senior Maersk Ground Freight Execution Representative is responsible for the end-to-end execution of high-volume and operationally complex ground transportation accounts. The role ensures reliable service delivery, fast exception resolution, cost control, and continuous improvement across FTL, LTL, Intermodal, and cross-border movements. Acting as a subject matter expert, this role supports customers with tight SLAs and high visibility while mentoring junior execution resources.
Key Responsibilities
Execution & Service Delivery
Manage execution for high-volume and complex customer accounts
Plan and coordinate FTL, LTL, Intermodal, and cross-border shipments, including multi-leg movements
Proactively manage exceptions, delays, and service recovery
Coordinate closely with carriers, rail providers, and terminals
Ensure accurate freight documentation and shipment records