Elevate the player experience as a Senior Live Operations Manager with Scopely's WWE Champions team working remotely. Your expertise will ensure flawless execution of live content and events.
In this key role, you will take ownership of live event operations, collaborating with Product Managers and various teams to guarantee a high-quality player experience. Your responsibilities include live monitoring, performance analysis, and continuous improvement of Live Ops processes. We seek a detail-oriented individual who can thrive in a complex environment, effectively managing challenging setups while focusing on player satisfaction.
Key Responsibilities: • Execute and support live events and promotions • Coordinate operational calendars with partners • Monitor events and swiftly address any issues • Track engagement metrics and provide insights • Enhance workflows and documentation for quality