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Senior IT Business Analyst (Insurance Operations & Customer Administration System)

Hospitality Full Benefits Career Growth
Company

Company 28 - Manulife (International) Limited

Location

Hong Kong, Hong Kong

Posted

June 14, 2026

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About This Opportunity

Senior IT Business Analyst (Insurance Operations & Customer Administration System)

We are seeking a Senior Insurance Business Analyst to support our ongoing transformation initiatives by driving upstream quality, strengthening Journey Based Testing (JBT), and owning Customer Administration System (CAS) functional analysis.

This role sits within the transformation organization and plays a critical role in improving requirements quality, functional test effectiveness, and overall QA maturity. The successful candidate will act as the primary CAS Business Analyst, with strong insurance domain and technical understanding.

Position Responsibilities:

  • Lead end‑to‑end business analysis across insurance transformation initiatives

  • Produce clear, testable, and high‑quality requirements (BRDs, functional specs, user stories, acceptance criteria)

  • Act as primary BA for the Customer...