Location: Remote or Hybrid- Minimum 3 days a week in Office (London, Ontario).
The role
This role will:
Owns delivery of HR advisory cases, including those that are complex and high-risk, ensuring advice is legislatively sound, practical, and aligned to best practice.
Provides expert guidance on HR situations, including those that are complex, high-risk, and ambiguous, across a broad range of HR topics (ex. employee relations, discipline, terminations, accommodations, compliance).
Interprets and applies to multi-jurisdictional employment legislation (provincial and federal).
Acts as an escalation point for more complex or sensitive client inquiries as required.
Owns client interactions end-to-end, ensuring clear, timely, and effective resolution of inquiries.
Conducts deeper research and analysis where required, including use of legislation and case law to support recommendations.