About Your Role

As a full‑stack engineer, you will join the team that owns the Cresta Opera: the no‑code application that enables customers to create policies to intelligently analyze conversations and provide actions to contact center agents.

What You'll Do

• Work with the product manager to define and detail the product requirements
• Define software architecture and design matching the requirements
• Write and push high‑quality code efficiently for both the frontend and backend
• Apply synchronous and asynchronous design patterns
• Scale distributed applications
• Apply ML as a major differentiator for the product (you do not need to be an ML engineer yourself)
• Identify and leverage opportunities to improve general engineering productivity
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
• Develop multi‑tier scalable, high‑volume perfo...