Senior ERP Business Support Specialist

Senior IT Functional Support Specialist acts as a key link between business operations and IT, ensuring ERP systems and related tools are optimized to support operational excellence. This role is responsible for supporting end‑users, validating and deploying system enhancements, and leading functional projects across the organization. By collaborating with business stakeholders and technical teams, the Senior IT Functional Support Specialist drives the adoption of ERP best practices, ensures smooth integration of new features, and provides training and documentation to maximize business value.

Responsibilities

• Develop strategies to maximize the use of ERP and related tools to support business processes.
• Validate and test new features and system enhancements.
• Work closely with development teams to translate business needs into functional system changes.