About Accord

Accord is a high-growth Series A startup (funding announcement) founded by leaders from Stripe, LinkedIn, and Google. Our mission is to help revenue leaders drive execution excellence by enforcing standards for how they sell, onboard, and expand with customers. Ambitious GTM teams at companies like Hootsuite, Xactly, and Greenway Health leverage Accord’s Platform to set standards, drive accountability, and deliver consistent results.

With teams in Toronto and San Francisco, Accord is scaling quickly and capital-efficiently, with more than three years of runway and a clear path to the next stage of growth.

The Role

We’re looking for a Senior Enterprise Customer Success Manager to own the full customer lifecycle—from onboarding and implementation through adoption, expansion, and renewal. You’ll play a key role in shaping the culture, processes, and playbooks of Accord’s growing CS organization.