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Senior Engineer (Production Support)

Hospitality Full Benefits Career Growth
Company

Scotiabank

Location

Toronto, Canada

Posted

March 14, 2026

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About This Opportunity

Is this role right for you?

In this role you will:

Advanced Production Support & Troubleshooting


  • Serve as the senior technical expert for high priority Java application incidents in production.



  • Diagnose issues across large-scale distributed systems using logs, thread dumps, heap dumps, GC analysis, performance metrics, and dependency traces.



  • Quickly assess and implement code fixes, configuration changes, and performance optimizations to restore stability.



  • Work closely with QA and development teams to validate fixes and coordinate safe rollout.


  • Incident Management


  • Act as a technical lead during Sev1/Sev2 incidents, driving troubleshooting, communication, and timely decision making.



  • Coordinate with application, infrastructure, database, and SRE teams to resolve complex cross platform issues.



  • Provide clear, concise ...