**Job Description Summary**
The role is responsible for mentoring and providing direct technical support to global power plants equipped with GE Vernova equipment and provides a unique opportunity to directly support power producers and site technical experts, with clear purpose and satisfaction. The job's primary function is to support three main workstreams:
(1) Resolving and mentoring the team through complex accessory system related technical inquiries from customers and field engineers via engineering response (ER) cases. This requires system knowledge of various power plant accessory systems (i.e. fuel systems, heating and ventilation, oil systems, etc.).
(2) Leading or supporting complex root cause analysis (RCA) investigations for high-impact business issues, often involving cross-functional teams.
(3) Delivering GE Vernova technical guidance to customers or site representatives through user conferences, webinars, and technical documents, as well as communicating t...