Job Description

As a Senior Disability Claims Consultant, you will be responsible for proactively managing a block of litigated disability claims, as well as other escalated cases, by applying Sun Life’s resolution strategies to appropriate claims to better serve our clients and drive financial outcomes.

Reporting to the Manager, Disability Litigation you will:

• Manage your litigated block of cases with a solid proactive customer service focus, exhibiting expert skill in both disability and litigation management and following relevant practices, processes, and guidelines.
• Represent Sun Life in a highly professional manner at mediations, examinations for discovery, pre‑trials, trials, grievance arbitrations and at any other judicial or quasi‑judicial proceeding.
• Instruct our legal counsel on the final disposition of litigated claims.
• Handle other escalated matters in a thorough, timely and effective manner, following relevant p...