Key Responsibilities

Drive Global CX Partner Revenue Growth

• Own global channel sales performance for Freshworks' Customer Experience business.

• Deliver partner-sourced, partner-influenced, and co-sell revenue targets across regions.

• Develop and execute annual and multi-year channel growth plans aligned with business objectives.

• Drive increased channel contribution to pipeline, bookings, and enterprise customer acquisition.

• Establish predictable partner-generated revenue streams and scalable growth motions.

Build & Scale the CX Partner Ecosystem

• Develop and expand a high-performing network of channel partners including:

  • Regional System Integrators (RSIs)

  • Value-Added Resellers (VARs)

  • Managed Service Providers (MSPs)

  • Strategic consulting and ...