About the Role

Ziplines marketing team is growing, and were looking for a Senior Content Marketing Manager to help shape and scale our content engine. Reporting to the Head of Content, youll drive the programs that matter most: customer stories, webinars, thought leadership, newsletters, and more.

This role is equal parts creator and independent operator: youll set direction and produce great work yourself while building the systems and relationships to keep it all running at a high level.

What Youll Do

Customer Storytelling

Youll own the narrative around how customers use Zipline and turn those experiences into the most compelling proof points in our toolkit. That means:

• Building real relationships with Customer Success, Sales, and Account Managers to surface the right stories at the right time.
• Running interviews and managing relationships with customers, both on-site and virtually.
• Occasional travel to reta...