CDW is hiring a Senior Consultant in Managed Security Services with a focus on Microsoft technologies like Sentinel and Defender. Deliver expert security guidance and customer support.
In this vital role, you'll ensure adherence to service level agreements while improving processes and client workflows. Your 5+ years of experience will position you as an expert to mentor others and manage technical account responsibilities. You will also provide training and develop security strategies to enhance the client security posture.
Key Responsibilities:
• Optimize MS Sentinel and Defender deployments for clients
• Oversee new customer onboarding to ensure success
• Identify process improvements to boost efficiency
• Conduct quality assurance reviews and mentoring
• Manage complex technical inquiries from clients
Requirements:
• Bachelor's degree in relevant technology field
• 5 years of client-focused security support experience
• At least 2 advanced certifica...