General Description

The Consumer Privacy & FCRA Compliance Risk/Compliance Officer operates within the organization's second line of defense, ensuring compliance with consumer privacy laws. This position focuses on upholding privacy rights, transparency, fair information practices, lawful data use, and consumer-facing obligations. The officer maintains independence from Information Security, which is accountable for data-security safeguards, but collaborates closely with that team.

The Officer is responsible for providing governance, oversight, effective challenge, and specialized expertise related to consumer-privacy compliance requirements. These include obligations under GLBA/Regulation P, GDPR, CCPA, COPPA, TCPA, CAN-SPAM, FCRA, and newly emerging regulatory frameworks.