Senior Complaints & Inquiries Specialist

Job Category: Professional / Technical

Requisition Number: SENIO

Posted: April 2, 2026
Full-Time

Location: Calgary, Montreal, Toronto or Vancouver

Day in the life of:

As a self‑regulatory organization, the Canadian Investment Regulatory Organization (CIRO) is committed to setting high regulatory standards for the investment industry, safeguarding investors, and supporting the integrity of Canada’s capital markets. Join a growing team and contribute to the dynamic and complex world of Canadian capital markets.

The Complaints & Inquiries Department (C&I) is the first point of contact for the majority of incoming inquiries and complaints to CIRO. C&I is the main contact for public investors, but also plays an important triage role for other types of contacts.

The Senior Complaints & Inquiries Specialist (SCIS) is in the unique position of having the opportunity to assist i...