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**Preferred Qualifications - External**
Solve complex problems related to infrastructure cloud services.
Handle customer incident tickets and/or deploy software in test or production systems, and or perform testing on test systems or production systems.
It's a critical role to help with availability, scalability, and efficiency of Oracle products and services.
Help manage Oracle standards, and methods for large-scale distributed systems.
If needed, help facilitate service capacity planning and demand forecasting, software performance analysis, and system tuning.
Work with product team on the shared full stack ownership of a collection of services and/or technology areas.
Understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services.
Responsible for the mitigating critical customer incidents, or deployments or testing required to improve security, performance, availabilit...