PHSA is seeking a Cloud / SaaS Business Analyst who will be responsible for shaping and supporting our Modern Work / Microsoft 365 environment and program. The Business Analyst will support the newly formed Modern Work Centre of Excellence (MWCOE) to support projects and various stakeholders within VPP (Vancouver Coastal, Providence Health, PHSA) and at times BC Health. In this role you will:Support internal processes and technology needed to support Microsoft 365 for VPP
Measure, monitor, and analyze SaaS usage for VPP customers and make recommendations for cost optimization.
Work with technical and business teams to address issues, manage risk and delivery value
Manage service intake to meet business needs
Successful candidates are an experienced project/program manager or business analyst with technical depth and expertise, along with s...