Enhance client loyalty and account growth as a Senior Client Retention Executive at N4 Studio. Lead client success initiatives while driving strategic account management and upselling.
In this senior-level role, you will foster long-term relationships with retainer clients at N4 Studio. Your expertise in digital strategies and team leadership will be essential as you manage various accounts in web, SEO, and AEO. Overseeing a Client Success Manager, you will drive performance evaluations and facilitate upsells effectively.
Key Responsibilities:
• Oversee a diverse portfolio of retainer clients
• Manage roadmap prioritization and account evaluations
• Mentor a direct report to enhance operations
• Facilitate upsells and account growth strategies
• Collaborate with departments to achieve client objectives
Requirements:
• 6+ years in client success or a related role
• Proven skills in account growth and retention
• Technical expertise in digital platforms