Data Analysis: Collect, manipulate, and analyze data from various sources using SQL and/or Power BI to identify trends, patterns and insights that help sales and operations leadership make decisions to improve business performance and obtain strategic objectives.
Requirements Gathering: Collaborate with cross-functional teams to gather business requirements to then translate them into actionable analytics solutions. Function as a translator between functional and technical teams, ensuring clear communication and understanding of data & information requirements and deliverables.
Sourcing Data: Identify opportunities to incorporate external data sets into existing data sets to enrich customer value analytics, providing deeper insights into customer behavior, preferences, and trends, and recommend/ build predictive models or modelling solutions to forecast future trends and customer actions.