🌴 JobsLeisure.com

Where Work Meets Adventure

← Back to Leisure Jobs

Senior Business Analyst to support the Contact Center Capability Feasibility Study in the transportation sector. RFC-2026-012

Hospitality Full Benefits Career Growth
Company

S.i. Systems

Location

Vancouver, Canada

Posted

March 18, 2026

Start Your Adventure

Join our team and work where others vacation

Apply Now

About This Opportunity

S.i. System's client is looking for a Senior Business Analyst to support the Contact Center Capability Feasibility Study in the transportation sector. RFC-- 

6 month contract - strong chance of extension - 37.5 hours/week - 2 days in the office starting April 1 - office in New Westminster

MUST HAVE:

  • Experience facilitating workshops and leading stakeholder discussions to gather and refine requirements.
  • Strong skills in requirements elicitation, analysis, and documentation, including functional and non-functional requirements.
  • Experience with process mapping, journey modeling, and translating business needs into use cases or user stories.
  • Ability to support scoping, prioritization, and alternatives/options analysis to inform solution design.
  • Experience performing cost–benefit analysis, ROM estimates, and identifying risks and dependencies.
  • Strong stakeholder management, executive communication, and techni...