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Senior Business Analyst - ServiceNow HR to collaborate across IT, HR and business departments to prioritize business requirements. ID 26-029

Hospitality Full Benefits Career Growth
Company

S.i. Systems

Location

Toronto, Canada

Posted

March 20, 2026

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About This Opportunity

2 days on-site in Oshawa

24 month contract

Job Overview

  • Collaborate with stakeholders across IT, HR, SIR departments to elicit, document, and prioritize business requirements
  • Candidate must have strong ServiceNow experience as a BA, create user stories and navigate ServiceNow, develop workflows
  • Conduct workshops and interviews to understand business processes and identify areas for improvement
  • Ensure that requirements are clearly articulated and aligned with business objectives
  • Write clear and concise user stories with well-defined acceptance criteria
  • Ensure that user stories are understood and agreed upon by both the development team and stakeholders
  • Break down high-level requirements into smaller, actionable pieces
  • Participate in agile ceremonies such as sprint planning, daily stand-ups, and retrospectives
  • Work closely with the development team to ensure timely delivery of user stories.
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