Location: Oshawa, ON (Hybrid – 1 day onsite)

Language: Advanced English, both written and verbal

Duration: 24-month contract

Background Check Requirement: Enhanced backcheck (Reliability Level)

About the Opportunity

We’re looking for a Sr. Business Analyst with deep ServiceNow expertise to join a collaborative team supporting IT, HR, and SIR operations. In this role, you’ll work closely with stakeholders across departments to understand business needs, streamline processes, and help deliver solutions that make a tangible impact. Your insights and guidance will ensure technology aligns with business objectives and supports end‑users effectively.

You’ll be part of a dynamic, people‑focused environment within a public sector organization, where collaboration and knowledge‑sharing are key. From running workshops to breaking down complex requirements into actionable stories, your work will help teams ope...