The Senior Business Analyst will act as a key bridge between business stakeholders, product owners, UX, architecture, and delivery teams to define, analyze, and validate requirements for the Digital Command Center (DCC), enabling data-driven decision making.

Experience

• 8–12+ years of Business Analysis experience.
• Experience in digital transformation, customer-facing platforms, or enterprise application implementations.
• Experience working in Agile/Scrum delivery environments.
• Retail, Energy, or Oil & Gas domain experience preferred.
• Experience with reporting, analytics, and Power BI or similar platforms.

Key Responsibilities

• Elicit, analyze, document, and validate business and functional requirements.
• Conduct stakeholder workshops, discovery sessions, and requirement reviews.
• Develop user stories, acceptance criteria, process flows, and business rules.
• Perf...