The Role:

Reporting to the Benefits Manager, based in the USA, you will provide exceptional customer service to the employees in Mexico and LATAM by supporting the administration of global health, welfare, and pension plans. You will be responsible for:

Exploring, analyzing, evaluating, and administering corporate benefit plans and programs, helping to identify changes that will deliver competitive benefits at the best value.

Monitoring benefit trends in the business environment, staying abreast of applicable benefits legislation.

Supporting the administration of global benefit plans including plan enrollments, terminations, reporting, paperwork, and vendor management.

Consulting and guiding employees with all benefit-related information and developing and updating employee communication materials.

Managing the benefits invoicing, payment, reconciliation process, addressing discrepancies, and issue resolutions.