Utilize your technical skills as a Senior Application Support Analyst at YM Inc. This role focuses on technical support, system administration, and user assistance in our North York office.
At YM Inc., we are looking for a Senior Application Support Analyst skilled in tackling issues within Island Pacific systems. Your responsibilities will include maintaining operational integrity on the IBMi/AS platform and documenting support interactions. Off-hours system support and data security maintenance are key components of this position.
Key Responsibilities: • Troubleshoot Island Pacific system applications efficiently • Maintain and ensure the integrity of AS system operations • Document user support processes and improvements • Follow established data protection protocols • Assist in training staff on new applications
Requirements: • BA or BS Degree in Computer Science or relevant field • Minimum 6 years of ...