Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
This role oversees one or more ITSM Governance (Depending on the area of focus) to ensure that ITSM processes are governed and executed in a controlled and authorized manner, in compliance with governing regulations, Scotiabank’s standards, policies, processes, and procedures.
**Is this role right for you? In this role, you will:** • Design and build and update ITSM Governance Model • Create and maintain governance documentation • Process and governance analysis • Work with business stakeholders, platform team and representatives from CIO areas to identify and document process and governance improvements. • Work with various teams including reporting, risk, software development, and operations and SRE to ensure that all technical and business requirements are bein...