WHAT IS THE OPPORTUNITY

As the Senior Analyst, you will be responsible for providing technical support for services supported by our provisioning pillar across RBC & its subsidiaries within the Identity & Access Management (IAM) team with a focus on RSA Token, and Microsoft Entra ID; coordinating & reporting on various key IAM controls, as well as managing the internal knowledge base & service catalog. The analyst will also analyze the reported data & identify opportunities for further operational efficiencies and automation through collaboration with other IAM pillars. Looking for a strong individual who will build on the current team's skillset & expand it to further support RBC & its subsidiaries by coordinating, developing, leading, communicating and executing activities to ensure objectives are accomplished accordingly on time.

WHAT WILL YOU DO

• Create and maintain a dashboard, knowledge base, and service catalog of supported items on an ongoing ...