We are seeking an experienced professional to join our Global Service Center – HSBC and oversee enterprise reference data maintenance and automation tools across fixed income, equities, derivatives, and FX business lines.

• Own and manage automation tools for enterprise reference data maintenance across various asset classes.
• Ensure work is delivered within agreed timeframes and meets high quality standards.
• Deliver a customer‑driven service that meets expectations in accuracy, timeliness, and professionalism.
• Process customer instructions accurately to meet quality standards and targets.
• Proactively suggest and design process workflow improvements.
• Identify and escalates common fraud, errors, or irregular transactions in accordance with procedures.
• Comply with all relevant policies and procedures, including the Group Standards Manual and related instructi...