Description
Amazon Business (AB) organization is seeking a Senior Manager to lead the Seller Success Services Team (S3T) and shape the strategic direction of seller support operations within AB3P. This role combines hands-on people leadership of a multidisciplinary team of 10-15+ Operations Support Specialists with a strategic mandate to expand the team's impact, identify new business opportunities, and drive cross-organizational influence across Amazon Business.
The ideal candidate is a senior operational leader who thrives at the intersection of people management and strategic thinking. You will own the day-to-day performance and development of your team while simultaneously evaluating new service horizons, building partnerships with Sales, Tech, and Product teams, and positioning S3T as a force multiplier for seller growth. You are not just managing what exists today—you are defining what the team becomes tomorrow.
This role requires someone who can lead through ambiguity, ...