Join the team as a Seasonal Retail & Booking Specialist at the Cave and Basin Gift Shop. Create unforgettable experiences by engaging guests and supporting bookings across Banff's attractions. This full-time seasonal role requires a passion for delivering exceptional service while maintaining a welcoming store environment. You'll provide personalized recommendations and navigate multiple systems to ensure seamless transactions. Your role is crucial in contributing to a positive team atmosphere and guest journey. Key Responsibilities: • Provide engaging and friendly service to guests • Assist with both retail sales and adventure bookings • Process accurate sales transactions and manage inventory • Maintain high standards of cleanliness and organization • Proactively resolve guest inquiries and concerns Requirements: • Proven ability to thrive in busy settings • Excellent communication skills to engage guests • Previous experience in customer service is a...