Marmot Basin is hiring a Seasonal Guest Services Ticket Agent in Jasper, AB. Engage with guests while providing ticket sales and exceptional customer support throughout the winter season.
As a part of Marmot Basin's Guest Services team, you will be responsible for selling lift tickets, managing cash transactions, and addressing guest inquiries. Accurate record-keeping is crucial, along with the ability to use a computerized Point of Sale (POS) system efficiently. You will also assist in bookings and uphold company policies to ensure a safe and enjoyable visit.
Key Responsibilities:
• Sell daily tickets and apply discounts accurately
• Process all payment forms and maintain accurate records
• Respond to inquiries and manage guest concerns
• Enter group bookings and assist with administrative duties
• Conduct audits for ticket and access compliance
Requirements:
• Previous experience with POS systems preferred
• Strong cash handling and organizational skills...