Responsibilities

At ByteDance, we promote diversity and inclusion. This position is exclusive for persons with disabilities (PwD) candidates that are interested in joining ByteDance and meet legal requirements. If you identify yourself in a different group, please check other opportunities in our career website.

• Lead, manage, recruit, and develop the local search operation team, enabling them to reach their full potential while maintaining high standards and quality of work.
• Ensure that all services are delivered in accordance with TikTok's core values and follow existing policies and procedures.
• Guide the team in policy, process, and strategy localization, business process outsourcing (BPO) quality management, quality assurance, root cause analysis (RCA), data analysis and deep dives, report creation, and policy recommendations. Also, strengthen the team's understanding of Search Ops policies.
• Continuously evaluate outcomes, ...