Shape positive banking experiences with Scotiabank as a Customer Experience Specialist in Alliston. Focus on enhancing customer relationships while achieving sales performance.
In the role of Senior Customer Experience Associate, you'll be at the forefront of customer interaction at Scotiabank's Alliston branch. Your responsibilities will include assisting clients with their banking needs, promoting digital applications, and effectively solving their inquiries. This position is ideal for individuals passionate about providing exceptional service and supporting customers' financial journeys.
Key Responsibilities: • Lead lobby operations to triage and assist customers • Fulfill simple sales opportunities for accounts and GICs • Educate clients on mobile and self-service banking tools • Build relationships through exemplary customer service • Positively contribute to team performance and sales goals