The ideal candidate is proactive, tech-savvy, and takes pride in getting things done accurately and efficiently. You should be comfortable making decisions, managing multiple priorities, and maintaining professionalism in all situations.

Key Responsibilities

• Coordinate therapist schedules based on availability and client needs
• Update and maintain scheduling, client, and therapist data in internal systems
• Communicate with families regarding scheduling changes and cancellations
• Contact families and therapists via phone, text, and email to resolve scheduling issues
• Support onboarding and training of new therapists on scheduling systems
• Make decisions based on internal performance metrics
• Assist with administrative tasks as needed

Qualifications

• Fluent English (spoken and written)
• Strong proficiency with web-based and mobile applications
• Excellent or...