Elevate your career as a Senior Administrator for SAP BASIS in a hybrid team environment at ECS. Engage with customers, manage accounts, and ensure satisfaction while overseeing cloud services.
ECS is seeking a Senior Administrator with SAP BASIS expertise to act as the key liaison for private cloud customers. This role focuses on managing customer engagement, delivery, and account oversight. You will interact with diverse clients, ensuring successful onboarding and project support throughout the customer journey.
Key Responsibilities:
• Plan and review services based on customer requirements
• Manage day-to-day operations and project support
• Enhance customer satisfaction through effective account management
• De-escalate critical engagements with confidence
• Drive customer success in SAP’s cloud offerings
Requirements:
• Bachelor’s degree in a relevant field required
• 2+ years in a customer-facing cloud or IT consulting role
• Fluency in German and...