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Salesforce Support Engineer

Hospitality Full Benefits Career Growth
Company

Altumware

Location

monterrey, Mexico

Posted

June 03, 2026

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About This Opportunity

Únete a nuestro equipo de TI! Buscamos un Senior Salesforce Support Engineer con más de 8 años de trayectoria en IT para unirse a nuestro equipo. Desarrollar con la visión estratégica de soporte, asegurando la estabilidad de integraciones y satisfacción de nuestros usuarios globales.

Conocimientos

  • 8+ years total IT experience
  • 4+ years hands‑on Salesforce experience
  • 3+ years in support projects or support teams
  • Strong declarative Salesforce skills
  • Programmatic experience: Apex, Triggers, SOQL/SOSL, Lightning
  • Integration troubleshooting: REST/SOAP APIs, OAuth, middleware familiarity
  • CI/Deployment: SFDX / Salesforce CLI / Change Sets / Git workflows
  • Data management tools: Data Loader, data import/export, data fix strategies
  • Familiarity with ITSM tools (ServiceNow, JIRA, Zendesk or similar)
  • Excellent communication and customer-facing skills

Requisitos