Portfolio Oversight: Manage multiple concurrent Salesforce implementations, ensuring they meet organizational standards, budget constraints, and delivery timelines.
Team Leadership: Supervise, mentor, and conduct performance reviews for Implementation Leads and Administrators.
Foster a culture of continuous learning and technical excellence.
Strategic Road mapping: Collaborate with senior leadership to align Salesforce initiatives with the broader company vision and long-term digital transformation goals.
Project Governance: Define and enforce implementation methodologies (Agile/Scrum), documentation standards, and QA protocols across all projects.
Stakeholder & Vendor Management: Act as a point of escalation for project risks. Manage relationships with external
Salesforce partners and third-party vendors to ensure acc...