PagerDuty is growing, and we are looking for an experienced Salesforce Administrator to help design, build, and support a world‑class enterprise application environment.

About this Role

As a Salesforce Administrator, you will collaborate with stakeholders to refine and prioritize requirements, drive process improvements and automations, maintain core applications (Salesforce, Zuora, CPQ, Marketo, DocuSign), and support global users.

Responsibilities

• Act as a Product‑Management liaison, collaborating with stakeholders to conceptualize and prioritize requirements.
• Drive strategic process improvements and automations, including the use of AI tools to accelerate Salesforce development.
• Maintain and continuously improve the Lead‑to‑Order process and core enterprise applications.
• Document system enhancements and contribute to the internal knowledge base.
• Provide training, manage user security, and...