PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always‑on world, organizations of all sizes trust PagerDuty to help deliver perfect digital experiences to their customers, every time.

About This Role

As a Salesforce Administrator, you will help design, build, and support PagerDuty’s growing enterprise application environment – ensuring availability, reliability, and security for our users and critical business data.

Responsibilities

• Act as a Product Management liaison, collaborating with stakeholders (including Product Managers) to conceptualize, refine, and prioritize requirements, ensuring system functionality aligns with critical business process efficiencies and improvements.
• Drive strategic process improvements and automations, utilizing AI tools like Claude Code and Cowork to accelerate declarative Salesforce development and shift focus toward high‑value strategic analysis.
• Maintain and co...