Education

Secondary (high) school graduation certificate.

Experience

1 year to less than 2 years.

Responsibilities

• Hire and train or arrange for training of staff
• Establish work schedules
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organise and maintain inventory
• Supervise and co‑ordinate activities of workers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Work Conditions and Physical Capabilities

• Fast‑paced environment
• Work under pressure
• Attention to detail

Personal Suitability

• Client focus
• Productive interpersonal skills
• Excellent oral communication