Become a Sales Process Specialist with a hybrid model at UL Solutions in Toronto, driving customer success post-sales. Leverage your expertise in testing and certification processes to enhance relationships.
This role is intended for professionals who have a strong background in customer service and inside sales. You will coordinate with customers to ensure they successfully meet TIC certification requirements and provide ongoing support. Strong problem-solving and organizational skills are essential for maintaining customer satisfaction.
Key Responsibilities: • Oversee post-sales activities for TIC certification compliance • Build trust with customers and direct internal teams as needed • Handle various product and technical issues for clients • Collaborate with internal teams until issues are resolved • Provide strategic input for renewals and future sales plans