Provide the highest levels of customer service to internal partners and external clients at all times.
Respond in a quick, timely, and professional manner to all internal partners and external customers and deliver clear and concise communication that is representative of Concord Hospitality via all avenues of communication.
Demonstrate excellent time management, self‑motivation and proactive planning, and endeavour to be organisationally savvy with a keen focus on detail.
Satisfactorily maintain existing assigned accounts/segments and work diligently to develop new business for hotels.
Effectively and efficiently monitor and manage all aspects of the pre‑event, event, and post‑event details: track details and communicate the particulars of each assigned account, group or event.
Work with internal and external partners to accurate...