Our client Popular Group of Companies is looking for Sales Executive in Lahore.
Key Responsibilities:
Proactive Resolution: Use predictive analytics to identify potential customer issues before they escalate (e.g., detecting shipping delays and reaching out first).
Human-AI Collaboration: Act as the Human-in-the-Loop, taking over complex, high- emotion queries transitioned from our Agentic AI bots.
Contextual Personalization: Utilize real-time sentiment analysis and historical data to tailor every interaction, ensuring customers never have to repeat their history.
Revenue Advocacy: Identify moments of truth during interactions to recommend relevant upgrades or services (upselling/cross-selling) that add genuine value.