A Delphi Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.
What will I be doing?
Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
Understand fully the hotel amenities, packages and promotions
Generate and develop sales leads and contact potential clients to build business relationships
Produce quotations and written confirmation to all clients
Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
Arrange and carry out Hotel show rounds
What are we looking for?
Excellent communication skills
High level of IT skills, including Excel, PowerPoint, and Word
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