Key Responsibilities

• Consistently achieve and/or exceed monthly and quarterly budgets and KPI goals through proactive selling, upselling, and cross‑selling techniques.
• Put forward marketing initiatives for the boutique to drive awareness, footfall, and sales to the Boutique Manager.
• Be presentable, in line with company guidelines, on the shop floor and when representing the brand.
• Demonstrate ability to proactively recruit new clientele.
• Provide customers with product knowledge and recommendations on which Bremont products best suit their needs.
• Cultivate and maintain good relationships with existing clients.
• Ensure a best‑in‑class client experience acting as an ambassador for the company.
• Deliver consistent first‑class customer service and after‑sales experience to increase and retain customer loyalty.
• Ensure live chats are attended to daily and in line with company expectations.