**You will make an impact in the following ways:**

+ Support the sales organisation and facilitate processes to deliver the sale and financial or inventory allocation for the sale.
+ Respond both to incoming electronic customer enquiries (e.g. emails, forms) and to customer calls, and escalate as needed.
+ Actively supports all branch personnel in the sale of products to retail customers, where the task is well documented and repetitive.
+ Compile budgetary quotes for simple jobs by gathering technical data, customer presentations, lead time and others for customer facing sales force.
+ Schedule customer visits and events, gets involved in actual execution and preparation. Receives and processes orders, issues order acknowledgements, invoices and shipping notices for simple jobs.
+ Compile and communicate order status, inventory status and other associated information to customer facing sales force.
+ Assists in resolving of customer issues (including shipmen...