Insight Global is hiring an Account Manager for its SaaS company in downtown Toronto. This full-time role focuses on strategic enterprise accounts and requires strong communication skills.
In this position, you will manage account relationships, drive service adoption, and present insights to C-suite stakeholders. Your background in customer success or account management will allow you to address complex client needs with professionalism and empathy.
Key Responsibilities:
• Oversee and grow strategic enterprise account relationships
• Present key insights and drive client engagement
• Handle challenging conversations and provide solutions
• Work cross-functionally to ensure client satisfaction
• Balance multiple account management tasks efficiently
Requirements:
• Minimum 3+ years in account management or customer success
• Proven ability to engage with executive stakeholders
• Strong presentation and Excel skills
• Background in agency environments ...